Greg MadhereJul 22, 20231 minTECHCULTUREDOn The Death of GrandfatheringThis week both Spotify and YouTube are raising prices for their respective plan subscriptions. YouTube sent a notice to grandfathered...
Greg MadhereJun 6, 20231 minTACTICSOn Customer RetentionIn the subscription model driven world we're living in, often it seems companies forget the customers who once gave them a shot early on...